Returns & Exchanges
At Boyds, we are committed to your absolute satisfaction; if your luxury purchase does not meet your expectations, you may return or exchange unworn merchandise within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original designer packaging, ensuring all tags are attached and the security seal remains intact.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, removing any previous delivery markings.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing